Member PRofile: Ashley Tinstman

January 13, 2016

Ashley Tinstman

Give a brief explanation of your job. 
As communications specialist at Curley & Pynn, I implement public relations and marketing strategies for a diverse range of clients in the high tech, travel and tourism, higher education and economic development industries. I enjoy my job because no two days are the same and I get to do a little bit of everything, whether it’s media relations, marketing communications, research or social media and blogging.

How long have you been a part of FPRA? Why did you join?
I joined FPRA in 2010 as a member of Quotes, the student chapter of FPRA at the University of Central Florida—and it was one of the best decisions of my professional career. FPRA has been instrumental in my professional development, and since I joined, I have created lasting connections with dozens of PR pros. My FPRA membership was also incredibly valuable during my job search right after I graduated college. The job board and monthly networking opportunities ultimately helped me land my first job.

What’s your favorite FPRA event?
My favorite FPRA event is definitely the Professional Development Workshop. It’s a great opportunity to hear and learn from so many leaders in our industry, and the event offers valuable networking as well. I look forward to it every year.

Tell us an exciting achievement.
I’d have to say my most exciting achievement has been launching a blog about entertainment and pop culture. I started it three years ago on a whim with low expectations, and it’s now grown to have an audience of more than 41,000 readers. It’s taken a lot of time and effort, but I am incredibly proud to have built something with a loyal and dedicated audience.

What was your very first job?
My first job was as a billing clerk for my parents’ business in high school. I sorted and organized patient files, billed insurance companies, made follow-up calls to patients and assisted with general office duties. And just because I worked for my parents, that doesn’t mean they went easy on me! I definitely learned the value of a strong work ethic and attention to detail.

Share a fun fact that people may not know about you.
I am an unapologetic and enthusiastic Taylor Swift fan. I have seen her in concert three times so far, and if you asked me, I could recite the lyrics to any of her songs (yes, even from her very first album).

Contact info:

Orlando Area APR Workshops Begin Monday, February 15

January 13, 2016

Jeff MarshallBy Jeff Marshall Grainger, APR
VP of Accreditation

Considering APR accreditation?  Now is your opportunity to learn more about the process and decide if you want to take your professional development to the next level.

Beginning Monday, February 15, the Orlando area chapters of PRSA and FPRA will offer a free eight-session workshop to help you navigate the accreditation process, organize your Portfolio for presentation to the Readiness Review panel, and prepare for the APR examination.  Workshop topics are based on the APR Study Guide and cover broad foundational knowledge, strategic perspective, and sound professional judgment.

Spring Workshop sessions will be held Monday evenings from 6:00 – 7:00 pm beginning February 15 at the Orlando Health Strategic Communications Office (45 W. Crystal Lake, Suite 201, Orlando, FL 32801 in the SODO shopping complex. Free parking.)

Earning the APR credential is a mark of distinction and demonstrates your commitment to the public relations profession and ethical practice.  Practitioners who’ve earned their APR say the process helped them develop both their skills and professionalism.  Military public affairs practitioners planning to earn their APR+M may also benefit from attending the workshop.

APRDon’t miss this chance to learn and network with local, practicing colleagues.  For more information, contact your FPRA APR Coach:

Jeff Marshall Grainger, APR: 407-739-7747

Guest Article | Roger Pynn, APR, CPRC

January 13, 2016


Why was the student afraid of the y-intercept? She thought she’d be stung by the b.

Lost already?  You’re not alone.  As professional communicators, we rarely encounter math problems – let alone corny math jokes.  But, contrary to the notion that we public relations people are terrible at math, as humans, we inherently learn and work more efficiently with formulas, rules and reminders.  We rely on formulas to solve and analyze many of our problems, we rely on rules to help us set boundaries and we have reminders to help keep us on track.

So, it’s no surprise that, for us, the definition of public relations can boil down to a simple formula:  Relationships + Responsibility + Reputation + Results.

When applied in just the right measure, these four key elements result in an effective public relations practice:

Developing relationships is at the core of what we do.  After all, “relations” is in the job description.  We must create lasting relationships with our stakeholders, including customers, employees, community leaders, investors, elected officials and members of the media, just to name a few.

The definition of a relationship centers on the importance of two-way communication, made even easier today with “smart” technologies.But here’s the key:  Relationships must be genuine.Without it, credibility is instantly lost.

Public relations professionals can’t focus so intensely on our own messaging that we forget to open our ears.Whether feedback is positive or negative, simply listening shows a genuine interest in the stakeholder experience.And that can transform a relationship from bad to better.

In our profession, there’s a lot at stake.  An organization’s success hinges on its reputation, its relationships and, ultimately, its results.And, public relations contributes to all three.

Clients hire us to make big decisions and we must be accountable, regardless of a positive or negative outcome.We’re bound to make mistakes, but excuses are not the solution.  We must own the problem, react quickly and learn from the experience.

Taking responsibility for your actions, and holding yourself and others within your organization accountable, is essential.It’s in this commitment to integrity that we can all lead by example and guide clients to do the same.  In fact, at Curley & Pynn, we think responsibility is so important that we integrated it into the foundation of our company culture.

Can you name a business owner who isn’t concerned with their reputation?  Thriving businesses with bad reputations simply do not exist.  People associate with people they like and trust.  It’s one of the many reasons we’re in business.

Public relations serves as the conscienceof an organization. The C-suite relies on our strategic approach to maintain a company’s credibility in the marketplace.  Clients turn to us to guide them, help shape company culture, and identify opportunities to display their commitment to employees and the community.  It’s our job to influence an organization’s trustworthiness, dedication to stakeholders and corporate citizenship, and then share that story with the public.

If you want to spark an instant friendship with a public relations professional, offer their client a seat on “Good Morning America.”  With nearly 5 million viewers, it’s one of America’s most-watched morning news programs – a coveted opportunity.
However, smart public relations practitioners know it’s not just about getting a big opportunity.  The true value our profession is not our output.  It’s our outcomes.  While it’s nice to set a goal of distributing five press releases a year or securing 10 high-profile interviews for your CEO, the real question is:  What results will your efforts achieve?
Our business is a social science.  Our clients want customers, voters, advocates and friends, and we have to figure out how to get there.  We can’t just secure opportunities with shows like Good Morning America for the sake of a good story.  We must secure meaningful opportunities that will motivate audiences in thought and action.  We must achieve results.

Public relations should dovetail not only the company’s overall marketing plans, but also its strategic business plan.  Your objectives should reflect the company’s objectives and have an impact on the bottom line.  That’s how you get a boardroom seat.  That’s how you influence company strategy.  And that’s how you ultimately drive the best results.

So, what’s that =
You can’t do a job well unless you know what’s expected of you.  The sum of these parts is our take on what our clients expect of a good public relations practitioner.

And equally important to success is that your client knows you can do the math.

Excerpt from For The Win, which can be found at